Sunday, April 15, 2007

2 Years Later

:) Here I am again. This time I didn't forget I had a blog, I forgot where it was! (alright - you Noble kids. if you're reading this I don't want to hear about it!!)

Anyway, I tried to comment on my daughter Theresa's blog and when I signed in low and behold it said I had a blog (alright - it said I had 2, but who's counting?). I like this one the best so here I am.

I'm sitting in a hotel room after missing a flight due to an airline that ought to close down now before someone puts it out of its misery (hostile takeover? postal employee? bankruptcy?). US Airways - we should wonder when a company changes its name. Never a good sign. Plus Sarah lost her luggage on that airline and had a terrible experience. I'm in Philadelphia for Parent's Weekend at her school and as we were walking to my car she asked what airline I was flying. "What?" she cried. "I can't believe you're using them. I know they're cheaper but I would pay $200 more in order to fly a different airline." YOU WERE RIGHT SARAH!!!

I arrived an hour before my flight to find approximately 60-70 people in line (no kidding). There were five slow and disgruntled agents to serve them. I waited and waited, watching the minutes slip away as agents became available and they sat there waiting for the next customer to realize there was an open spot. "GO!!!" I wanted to scream. But alas it wouldn't have made enough difference to enable me to catch my flight, which had called for final boarding just as I walked up to my agent.

Afterward I saw that the First Class area had 4 agents working with no line. And the electronic check ins (I couldn't use them due to a dual airline deal - United and USAir) had 7 agents and NO LINE!! Is there no one in charge? Sarah - if this wasn't enough - you should have seen the billboard on the way to the airport: "US Airways - Angry Pilots, Disgruntled Employees, Unfair Employer. Signed, The Pilot Union"

Well! That feels better. These blogs serve quite a purpose in this world!

BTW, I noticed there were more comments on my 2 year old blogs. One of them said, "I enjoyed your blog, etc." I smiled - finally someone visited me! Then I realized - it was another spam blog!